Who it's for
Everyone who has to say yes.
Bringing a new tool to campus takes more than one approval. Here is what CleverSay means for each person at the table.
Registrars, Financial Aid, Admissions & other offices
Office directors
"Will it give students the wrong answer in my office's name?"
- It only answers from your office's own published pages, and it links them.
- When it isn't sure, it sends the student to your staff instead of guessing.
- You see every question and every answer. Nothing is hidden.
- Coverage Gaps shows you which web pages to improve, ranked by demand.
Front desk & advisors
Front-line staff
"Is this one more system I have to babysit?"
- No scripts or answer lists to write. Keep your web pages current, as you already do.
- Handed-off questions arrive in one inbox with the full conversation attached.
- A staff role lets you answer inquiries without touching settings.
CIO, web team, security
IT & web teams
"What does it connect to, and what does it cost us in effort?"
- One line of code on the pages you choose. No plugins on your web server.
- It reads public web pages only. It has no connection to student information systems.
- Hosted and maintained by us. Your team doesn't run servers or apply updates.
- Staff logins with separate roles for each office.
Accessibility & compliance
Accessibility officers
"Can every student use it?"
- VPAT 2.5 (WCAG 2.1 Level A and AA) completed, with no open items.
- Tested with VoiceOver on iPhone, and fully usable by keyboard.
- Answers use plain language and short paragraphs.
Provost, enrollment, student success
Leadership
"What do we get beyond a chat button?"
- A real, counted picture of what students ask, office by office.
- Evidence for where students get stuck, from questions they actually asked.
- Start with one office. Add others to a shared campus assistant when ready.
Need something for your committee?
We can send the VPAT and a short summary for your review.